Shipping Policy

NestingMum.com Shipping Policy

Order Processing:

  • Orders are processed within 0-1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates:

  • We offer flat-rate shipping to most countries.
  • Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

  • Standard Shipping: 3-5 business days
  • Express Shipping: 2-3 business days

International Shipping:

  • We offer international shipping to most countries.
  • Shipping charges for your order will be calculated and displayed at checkout.
  • Please be aware that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. NestingMum.com LLC is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

  • When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
  • If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at [insert contact email] with your name and order number, and we will investigate it for you.

Shipping to P.O. boxes:

  • Some carriers have limitations regarding shipping to P.O. boxes. Please ensure to provide a street address to avoid any delivery issues.

Refunds, Returns, and Exchanges:

  • We accept returns up to 45 days after delivery, if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.
  • In the event that your order arrives damaged in any way, please email us as soon as possible at [insert contact email] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
  • If you have any further questions, please don't hesitate to contact us at [insert contact email].

Contact Information:

  • For more information, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [insert contact email] or by mail using the details provided below:

NestingMum.com LLC
5025 Hillsboro Pike
Nashville, TN 37215
629-255-5901
Email: support@nestingmum.com